RETURN & REFUND POLICY

At Kids Wonder Hub, your satisfaction is our priority. Please review our policy below regarding returns and refunds:
Returns

1. **Eligibility**: Products cannot be returned for color discrepancies or personal preference issues.
2. **Condition**: We can only accept returns if the product is damaged.
3. **Unboxing Requirement**: To process a return for a damaged item, you must provide a video during the unboxing process, clearly showing the damage. This video must be submitted within 7 days of receipt.

Shipping Costs

- Customers are responsible for the shipping costs of returned items unless the product is damaged. In such cases, we will cover the return shipping costs upon verification.

Refunds

1. **Processing Time**: Once we receive and verify the returned item, refunds will be processed within 5-7 business days.
2. **Refund Method**: Refunds will be issued to the original payment method used at checkout.

 How to Return an Item

1. **Contact Us**: Email us at [kidswonderhub@gmail.com] with your order number and a brief description of the issue.
2. **Send the Item**: Follow our instructions for returning the product.

Thank you for shopping with Kids Wonder Hub!